API High Error Rate

Incident Report for Storyblocks

Resolved

The issue has been resolved, and all systems are back to green
Posted Mar 09, 2021 - 13:55 EST

Identified

The issue has been identified, and the fix is about to be deployed.
Posted Mar 09, 2021 - 13:33 EST

Investigating

We are currently investigating the errors. They may appear as a "contract expired" error to API partners.
Posted Mar 09, 2021 - 13:31 EST
This incident affected: Search (Audio Search, Video Search, Images Search), Details (Audio Details, Video Details, Images Details), and Download (Audio Download, Video Download, Images Download).